🔄 Exchange Process
Step 1 – Contact Us
Call +923172647323 or email jsoutfitsofficials@gmail.com within 10 days of delivery.
Step 2 – Eligibility Check
Exchange allowed if:
• Wrong size received
• Product unused & in original condition
• Product not damaged by customer
Step 3 – Rider Pickup
We will send our own rider to collect the product for exchange.
Step 4 – Delivery Charges
Pay Rs. 350 (pickup + new delivery).
Step 5 – New Product Delivery
After receiving & checking your product, we will deliver the replacement item.
💰 Return / Refund Process
Step 1 – Contact Us
Call +923172647323 or email jsoutfitsofficials@gmail.com within 10 days of delivery.
Step 2 – Eligibility Check
Refund allowed if:
• Product damaged on arrival
• Wrong product received
• Product unused & in original condition
Step 3 – Send Product
Ship back to our address in original packaging.
Step 4 – Inspection
We inspect the returned item for eligibility.
Step 5 – Refund
Refund issued via your original payment method.
Rs. 250 delivery charges deducted from refund amount.
